You can return or exchange the product within 14 days after receipt in the original packaging and without damage. 

To do this, you need to contact us immediately after receiving your order.

Please note that returns are only possible 

if the product is in perfect condition and there are no signs of wear - use.

Also please note that personalized items cannot be returned.

The buyer pays the cost of shipping the product when returning it.

Postal address for returning goods: 

Israel 2199014 Karmiel, Shdema Str. 59/12, recipient: Nataliia Markovich
To find out more, contact us
by phone:+972 54 2814746 ; +972 54 3887013
or email: info@j-espero.store
After we receive the goods and our experts confirm their integrity, within 2 working days

payment will be fully refunded to you.