Providing services
Jewelry
We believe that honesty is the best strategy. Therefore, we have developed the most fair and transparent policy for the provision of services. Read the information provided in this section to learn about the rules and conditions for the delivery, return and exchange of jewelry,
as well as ways to protect personal data.
If you have any questions, please contact us.
Delivery rules
Order processing time, after payment,1-5 working days.
Delivery within Israel is free. Delivery time in Israel 2-5 workers days.
Delivery times to other regions depend on the selected delivery category and from your location. We offer "Fast Delivery" using the services of UPS and DHL,
5-10 days. Cost this service 200 NIS,
as well as "Free shipping"10-20 days.
After placing and paying for your order, you will be able to track the status of your order and track number in your personal account on our website. You will also receive notifications about your order to your E-mail specified when placing an order.
Payment
Payment for goods in the online store is carried out by bank transfer in any way convenient for you.
We accept credit and debit cards:
VISA; MasterCard : AMERICAN EXPRESS : ChinaUnionPay: Isracard: Leumicard: JCB: Diners: DISCOVER: VISA Electron: Maestro
You can also pay in splitting the payment into 6 payments.
The minimum partial payment amount is 200 shekels.
We also accept payment via PayPal.
For residents of Israel, it is possible to pay through the Bit system
and payment in cash upon delivery in Israel if the purchase amount does not exceed 6,000 shekels.
Purchase returns
You can return or exchange the product within 14 days after receipt in the original packaging and without damage.
To do this, you need to contact us immediately after receiving your order.
Please note that returns is only possible
if the product is in perfect condition and there are no signs of wear - use.
Also please note that personalized items cannot be returned.
The buyer pays the cost of shipping the product when returning it.
Postal address for returning goods:
Israel 2199014 Karmiel, Shdema Str. 59/12, recipient: Nataliia Markovich
To find out more, contact us
by phone:+972 54 2814746 ; +972 54 3887013
or email: info@j-espero.store
After we receive the goods and our experts confirm their integrity, within 2 working days
payment will be fully refunded to you.
Privacy Policy
Website j-espero.store owned by the companyJ Espero, which is the controller for your personal data.
We use this Privacy Policy, which governs how we process information collectedj-espero.storeand the reasons why we need to collect certain personal data about you. Therefore, you should read this Privacy Policy before using the site.j-espero.store.
We care about your personal data and guarantee its confidentiality and security.